About Us

Grosvenor Telecom was established in 1986 by Paul and Norma Nicholls. Although they have been extremely successful and the company has expanded considerably they are still the driving force behind the company and still oversee the day to day running. The front line management team are Lee Roberts (Operations Manager) and Paula Thomspon (Office Manager).

Lee Roberts ,our Operations Manager and has been with the company for over 19 years. During this time he has gained a wealth of knowledge in the specialised area in which we work.

For the duration of the time in which we have traded we have worked for many major Local Councils and Housing Associations. The service we have provided and the specialist knowledge that we have acquired has gained us an enviable reputation.

Our engineers are knowledgeable in various areas, namely Warden Call Systems, Door Entry Systems, Access Control Systems, CCTV Systems, Intruder Alarms Systems, Communal Television Systems (Digital and Analogue), Radio systems, Smart Technology, and Dispersed Alarm Units.

We have experience in installing much of the markets newest technology as well as being well versed in the installation, maintenance and service of some of the more dated but still widely used systems such as Wolsey Carecall and Omega. Although these systems are now obsolete we can still repair the systems and carry a large stock of spares. A range of companies throughout the UK use our repair facilities including the larger manufacturers within the industry

Our Office Manager, Paula Thompson, joined the Company in 1998 and has been involved, amongst other things, in gaining NSI Gold accreditation for Access Control Systems, Intruder Alarm Systems and CCTV Systems and is currently in the process of gaining ISO 9001:2000 qualification to become
NSI Gold Quality Assured.

The Company also has accreditation from Constructionline, Confederation of Aerial Industries, and Society of Cable Television Engineers.

We have a team of highly qualified bench engineers that work on repairing and testing equipment. We also operate teams of service and maintenance engineers that work on a 24 hour 365 day a year basis. Our installation teams are also highly competent and second to none.

Along with the ever growing demand of work in our regular field we are now installing, servicing and maintaining IRS systems. With the ‘switch off’ looming we are among the few companies in the area that have the ability to install digital communal television systems to a high standard.

Grosvenor Telecom has an excellent reputation for installing, maintaining, and servicing a wide range of security and television equipment and have become known as a ‘one stop’ company. Our capabilities have become so diverse that many of our clients feel the benefit of having all their installation and maintenance needs met at once by an experienced and reliable firm.